Frequently asked
questions

In this section you can find answers to frequently asked questions surrounding the virtual experience Solar &  Storage DigiCon. If any further questions come up, please contact the SSDC support team at support@solarstorage-digicon.com

We look forward to welcoming you at the Solar & Storage DigiCon!

FAQ

The Solar & Storage DigiCon originally launched on July 15, 2020. Planned as a short-term alternative to physical events and trade fairs during the COVID-19 pandemic, the SSDC relaunched on June 21, 2021. The SSDC is now an established permanent virtual environment to showcase, connect and experience – and the next step toward a digital and more sustainable future. 

Click – here – to learn more about the vision behind the SSDC and the organizers. 

Yes, you can change the registration info in your profile area. This includes all info from your name, to company and profile picture. You can also manage your subscription from your profile. 

You can attend the Solar & Storage DigiCon from any device with an internet connection. Check your browser resolution for the best possible experience.

Yes, the Solar & Storage DigiCon is accessible 24/7. During the live days the platform will experience more traffic.

You can find virtual booths by in the section “Partners”. Then, click on a logo with a border, signaling that you can find a virtual booth here. 

Click – here – to navigate to the section directly. 

If you want to join the Solar & Storage DigiCon as an exhibitor, please get in touch with our Vice President Daniel Fuchs at fuchs(at)jointforces4solar.com

We share regular updates on events, platform developments and industry news on our social media channels. You can find us on LinkedIn, facebook and Twitter. Also, look out for #SSDC.

If you have questions, would like to share feedback, or experience technical difficulties, please contact support@solarstorage-digicon.com. 
You will reach the team behind the SSDC and they will be in touch as soon as possible. 

To access the auditorium you need to be registered for at least the Basic Membership which is free of charge. 

After you registered and are logged in, you can access the auditorium directly from the navigation. 

No, you do not need to download any virtual meeting tool. Just register once and enjoy anytime. 

We have regular live and recorded events at the Solar & Storage DigiCon. To see what’s coming up next, navigate to the section “Events”. By clicking on the event, you can find further information such as the agenda and speakers. 

Click – here- to get there directly. 

After an event streamed live, it will be replayed as a recording for another two months. Check out the event calendar in the section “Events” for the timings. 

After this period, the recording is available for download in the “Content Library”.

Click – here – to get to the events calendar. 

In many cases, the presentations are available to download in the auditorium during the event. Click on the tab “Downloads” next to the screen. 

Also, you will find the presentations in the Content Library. 

Yes, the Solar & Storage DigiCon is accessible 24/7. During events, the platform will experience more traffic.

Yes, you can connect with other attendees by clicking on their name in the chat, or through your profile area. Here you can see who is online. 

Yes, you can connect with the speakers by clicking on their profile card in the auditorium, under the section “Speakers”. In some cases, speakers will also leave their contact details in the presentation. 

In July, we are also introducing a video chat option. 

The participant list,  personal information or contacts details are not available pre or post-event to neither participants or speakers. However, you will be able to communicate with and access all registered delegates through the people tab on the chat function throughout the live event.

No, attending an event at the SSDC is free of charge. However, it is necessary to register first. With the free Basic Membership you can access the auditorium. With this membership you can attend any event throughout the existence of the platform and if not specified otherwise in the event description. 

The best experience will be provided on a laptop or desktop using Chrome or Firefox browsers. You can use a mobile device, however some functionalities may be limited because of the screen size. We encourage to use a computer. However, if you opt to use a mobile device, ensure you are on strong Wi-Fi connection, as mobile phone networks are likely not going to have the required internet speed to handle video streaming. 

To deliver a seamless event experience, we are using a custom-built combination of best-in-class, user-friendly friendly tools: Zoom, Vimeo and OBS Studio. We stream using an iFrame, so there is no need to register for any of these platforms. 

If you have questions, would like to share feedback, or experience technical difficulties, please contact support@solarstorage-digicon.com. 

You will reach the team behind the SSDC and they will be in touch as soon as possible. 

The Content Library is a centralized space for information in a highly fragmented industry of PV and energy storage. Our goal is to make market data, product information and presentations available to anyone anywhere and anytime. 

The Content Library is accessible with a Business Membership. To register, click – here – .

The content available in the Content Library includes but is not limited to: 

  • Product data sheets, presentations, brochures,
  • Company presentations including image films,
  • Video presentations of products, case studies, market data and more,
  • Recorded events by stakeholders across the value chain, such as market researchers, manufacturers, downstream players, associations,
  • Case studies and reports,
  • Reference projects. 

All elements are available to download and save. 

The content undergoes a quality assessment before being uploaded to ensure that it is both relevant and reliable. 

Before a piece of content is uploaded it is reviewed by our team. The criteria we look out for are:

  • a proper classification of the content to match the filters,
  • release date,
  • language and style, 
  • market relevance, 
  • data sources and references. 

New content is uploaded to the platform at least once a month. 

The actual uploading of the content is done by the team of the SSDC. When it comes to providing the content, any player along the value chain is welcome to get in touch. Connecting the stakeholders to foster business has been the mission of the organizers for more than 20 years. The SSDC is no exception – with information available from every stakeholder group in one digital environment. 

The fee for uploading content is dependent on the information value of the document. Any content in the following categories is free of charge and you may approach us anytime:

  • Case Study,
  • White Paper,
  • Report,
  • Conference Presentation.

 Promotional content such as product data sheets or company information are subject to a fee. For partners of JF4S and IBESA uploading content is complementary. To find out more, please get in touch with us at support@solarstorage-digicon.com.

To inquire about uploading content, please get in touch with our team at support@solarstorage-digicon.com. You will then hear back from us with an invitation to fill out an excel sheet and send us the material you wish to include. After a period of one to two business days, you will then hear back from us with feedback to your content.  

There are four different access options or memberships to choose from:

  • Basic Membership, 
  • Business Membership,
  • Company Membership,
  • Enterprise Membership.

The sites Partners, Press, About Us, Events and Home are open to anyone, registered or not. 
A Basic Membership is free of charge and will give you access to the auditorium and allows you to create a personal profile. With a Business Membership you can also access the Content Library. The Company Membership offers the same features as the Business Membership for 5 individuals. Finally, the Enterprise Membership is a flexible option designed for any organization requiring more accounts, wanting to organize an event in the auditorium or benefit from further branding opportunities such as the virtual booth. 

Find out more about the different access options visit the registration or click – here –

The sites Partners, Press, About Us, Events and Home are open to anyone, registered or not. 
A Basic Membership is free of charge and will give you access to the auditorium and allows you to create a personal profile. 

Find out more about the different access options visit the registration or click – here –

The sites Partners, Press, About Us, Events and Home are open to anyone, registered or not. 
A Basic Membership is free of charge and will give you access to the auditorium and allows you to create a personal profile. 

Find out more about the different access options visit the registration or click – here –

The Enterprise Membership is designed for companies who wish to make use of the full potential of the platform. 
The scope is negotiated individually to match the needs of the company. It can include:

  • One or more events over a certain period in the auditorium,
  • Proactive sourcing of content for the Content Library, 
  • Logo and virtual booth in the Partner-section, 
  • Further branding opportunities with advertising opportunities on the website and social media, 
  • Communication packages to support the partnership. 

To inquire for an Enterprise Membership, get in touch with our vice President Daniel Fuchs at fuchs(at)jointforces4solar.com.

Yes, each paid membership (Business, Company and Enterprise) is accessible for you for 12 months and will renew automatically for another period of 12 months. You can downgrade or cancel your membership from your personal profile. 

When you are in the process of registering (you selected the membership and clicked on “Register Here”), you can choose the consumer type. To include a VAT-number and deduct tax, please choose “business” and enter the VAT-number. The tax will then automatically be deducted.  

Navigate to your personal profile and choose Membership. Here you can see what kind of membership you are currently subscribed to and also have the opportunity to upgrade. 

Navigate to your personal profile and choose Membership. Here you can see what kind of membership you are currently subscribed to and also have the opportunity to downgrade. Please note that you will still have the opportunity to use your original subscription until the expiration date, 12 months after signing up. 

If you downgrade from a Business Membership to a Basic Membership, you will be able to use all benefits of the Business Membership until it expires. After that, you have all the benefits of a Basic Membership. 

To cancel your subscription, please navigate to your profile and choose Membership. You can then cancel your subscription so it will not renew itself after the initial period of 12 months. Please note that the period between the expiration date of your subscription and your cancellation will not be refunded. 

All our activities are customer focused. Therefore, we included a range of benefits for partners of all our networks. These include:

  • Hyperlinked logo in the Partner-section,
  • Complementary Business Membership, 
  • Speaking opportunities at events organized by JF4S or IBESA. 

Get in touch with us at support@solarstorage-digicon.com to receive a coupon code to access the Business Membership. 

If you have questions, would like to share feedback, or experience technical difficulties, please contact support@solarstorage-digicon.com. You will reach the team behind the SSDC and they will be in touch as soon as possible.